Phones answered 24/7Spokane, WA 99201
Call (833) 490-5225
Phones answered 24/7Call any time(833) 490-5225
Spokane, Spokane County and the towns around it

Water coming into a Spokane basement, garage or lower floor?

Snowmelt in a cellar, rain at the garage door, a river rise into the lower level or a split supply line. Call (833) 490-5225 at any hour. A local technician is sent as soon as one is free, and the price is explained and approved on site before any work starts.

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  • Frozen pipes and freezes
  • Basement flooding
  • Spring runoff and river water

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Today in Spokane

Local weather drives activity here: heat, humidity and rain change what shows up week to week.

    Call (833) 490-5225

    Spokane & Spokane County

    Local water damage restoration you can reach by phone

    Spokane Water Damage Restoration at a glance

    Spokane Water Damage Restoration takes water damage calls from Spokane, WA and the communities around it, including Post Falls in Idaho. Calls are answered at any hour. A local technician is sent as soon as one is free to remove standing water, dry the structure and leave a written record for the insurer.

    Water in a Spokane home usually arrives in one of a few places: the basement after a thaw, the garage or front entry when runoff comes down the street, the lower level when the river is high, or a crawl space that stays wet after a storm. Each of those needs a different first step, and the first step is the one that matters most.

    This line is staffed for water calls at any hour. Tell us the floor, the depth and where you think the water came from, and a local technician is sent as soon as one is free. No arrival time is promised on the call, because crews are sent as soon as one is free and the order of calls changes through the day and night.

    Services

    Water damage services in Spokane

    Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.

    Emergency Water Extraction

    Fast removal of standing water from basements, floors and crawl spaces in Spokane, answered by phone at any hour.

    Basement Flood Cleanup

    Removal of wet finishes, stored contents and debris from flooded Spokane basements, followed by cleaning and drying.

    Spokane River Flood Damage

    Removal, cleanup and drying for Spokane homes and businesses flooded by high water on the Spokane River and its tributaries.

    Repeat Flood Damage Restoration

    Restoration for Spokane properties that have flooded before, with a written record of each water event for the next repair.

    Mold After Flood Damage

    Drying, removal of wet materials and a clear check for mold after water damage in Spokane homes and basements.

    Crawl Space Moisture and Drying

    Water removal and drying for Spokane crawl spaces, joists and subfloors that take in ground water after snowmelt, rain or a flood.

    Drywall Cut-Out After Flood

    Controlled removal of wet wallboard in Spokane homes so the cavity behind it can dry and be checked.

    Street-Level Water Entry

    Emergency removal of water that enters Spokane homes through the front door, garage or side entry during storms and high water.

    Idaho-Side Service Area

    Water damage calls from Post Falls and nearby Kootenai County towns in Idaho, answered by the same 24/7 line as Spokane.

    Why homeowners call us

    Why Spokane Water Damage Restoration

    Answered at any hour

    The line takes water calls day and night. A crew is sent as soon as one is free, and the call tells you what to do while you wait.

    Built for Spokane water

    Snowmelt, rain on snow, river rises, creek flooding and the street runoff that reaches a garage door are the cases this line plans for.

    Readings, not guesses

    Walls, subfloors and framing are read with meters at several points, and the drying plan follows those numbers rather than a set schedule.

    A record for the insurer

    Photographs, the water line, the removals and the readings are given to you in writing, ready for your insurer and any repair contractor.

    The price first

    The price is explained and approved on site before any equipment runs, so you decide with the facts in front of you.

    Local technicians

    The technician sent to your call works in the area it serves, and the line can tell you which area your address falls in.

    How it works

    From phone call to fixed, in four steps

    1. Close the water if it is safe

      Shut the main valve if you can reach it, and keep out of standing water near outlets, cords and the panel. Then call and say which floor the water is on.

    2. The line sends a crew

      The call is logged with the address and the water details, and a local technician is sent as soon as one is free. No arrival time is promised on the call.

    3. Survey and remove

      The technician reads the water and its route, removes the standing water and any wet materials that cannot be dried, and records the water line.

    4. Dry to readings and hand over

      Drying runs until the readings reach target for each material. The written record, with photographs and removals, is given to you at the end.

    What should I do in the first ten minutes of water in a Spokane home?

    Keep people and pets out of standing water near outlets, cords and appliances. If it is safe, shut the main valve and move what you can lift off the floor. Photograph the water before you move anything, then call.

    Water and electricity are the first danger. A flooded basement with a furnace, a water heater and a panel on the same wall can shock someone who steps into the water. If the power is on near the water, stay dry and call for help.

    Photographs taken in the first minutes are the most useful record you will have. Take the water line on the walls, the entry point and any item in the water, and note the time.

    • Stay out of standing water near electrical equipment
    • Shut the main water valve if you can reach it safely
    • Move valuables up off the floor onto a dry surface
    • Photograph the water line and the entry before you move anything
    • Keep damaged items until your insurer has seen them

    Why does water come into a Spokane basement after a thaw?

    Snowmelt and rain saturate the ground around the house, and the water pushes through foundation walls, joints and window wells. The Spokane County Flood Insurance Study describes spring snowmelt and winter rain-on-snow as the main flood types in the county.

    A deep snowpack holds a large volume of water, and a warm spell or a rain sends it toward the house. Melt can keep the soil wet for days after the surface has dried, so water can keep arriving after the street is clear.

    The lowest level of the house is where that water shows first. The crew reads the sill and the bottom of the wall even when the floor looks dry, because the moisture is often still in the framing.

    • Water along the foot of a foundation wall after a warm spell
    • A damp line on the lower wall at the level of the ground outside
    • Water through a window well or bulkhead door
    • A sump that runs for long periods during a thaw
    • Silt left along the foundation when the water has gone

    Can a river or creek flood a lower level here?

    Yes. The Spokane River has risen to damaging levels in past floods, and Hangman and Latah creeks rose above flood stage at the Spokane gauge in February 2025. Lower levels near the river or a creek are exposed to high water even when the house is not on the bank.

    The National Weather Service hydrograph for the Spokane gage lists a historic crest of 28.73 feet in January 1974 and a 2023 crest of 25.50 feet, which the service marks as preliminary. A crest describes the river at the gage, and the water in a house depends on its floor level and its drains.

    A crew that comes to a lower level after a river or creek event records the water line, removes the silt and dries the lower structure to target. The record it leaves shows how high the water reached on your walls.

    • A water line on the walls at a height you can measure
    • A fine silt layer along the floor and the bottom of the wall
    • Water coming up through a floor drain while the river is high
    • Standing water in a garage or yard lower than the street
    • A lower level that stays damp for days after the water has dropped

    Who pays for water damage in Spokane?

    Your insurer decides what your policy covers, and the terms differ for outside water and flooding compared with sudden water inside the home. The Washington Office of the Insurance Commissioner handles consumer complaints about how a claim is handled.

    Keep the photographs, the crew's written record, the list of damaged items and the readings. Those documents make a claim easier to review, and they show what was done and when.

    This page does not promise an outcome for any claim. Ask your insurer directly what applies to the water in your house, and keep the answer in writing.

    • Photographs of the water line, the entry and the damage
    • The crew's written record of the water, readings and removals
    • A list of damaged items with their age and approximate value
    • Written notes of the insurer's requests and answers
    • A copy of your policy and any letters from the insurer
    Service areas

    Serving Spokane and all of Spokane County

    Mica

    ZIP 99023

    Mead

    ZIP 99021

    Service area map: Spokane ZIP 99202, Spokane ZIP 99201, Spokane ZIP 99203, Spokane ZIP 99204, Spokane ZIP 99205, Spokane ZIP 99207, Spokane ZIP 99208, Spokane ZIP 99212, Spokane ZIP 99217, Spokane ZIP 99216, Veradale, Greenacres, Otis Orchards, Liberty Lake, Mica, Valleyford, Newman Lake, Mead, Marshall, Colbert, Airway Heights, Fairfield, Four Lakes, Chattaroy, Nine Mile Falls, Cheney, Medical Lake, Post FallsSpokane ZIP 99202Spokane ZIP 99201Spokane ZIP 99203Spokane ZIP 99204Spokane ZIP 99205Spokane ZIP 99207Spokane ZIP 99208Spokane ZIP 99212Spokane ZIP 99217Spokane ZIP 99216VeradaleGreenacresOtis OrchardsLiberty LakeMicaValleyfordNewman LakeMeadMarshallColbertAirway HeightsFairfieldFour LakesChattaroyNine Mile FallsCheneyMedical LakePost FallsSpokane (base)N

    Spokane, WA 99201 · 36 km service radiusCall (833) 490-5225

    Not on the list?

    We also cover many smaller communities across Spokane County. Check your ZIP.

    Job stories

    Typical jobs around Spokane County

    Typical job
    Illustration: Thaw water comes up along a basement wall

    Thaw water comes up along a basement wall

    What homeowners notice
    After a warm week the lower level of a split-level smells of wet earth, and a dark line appears along the bottom of the wall beside the stairs. Standing water has reached the carpet pad at the foot of the stair.
    What we do
    The technician reads the wall and the floor with a moisture meter, pumps the standing water from the lowest corner, and lifts the wet pad before it spreads. The readings show where the water has reached, and the drying plan is set around them.
    What to expect
    The carpet pad is replaced in the repair, the framing reads dry on later visits, and the owner receives the readings and the photographs for the insurer.

    3-4 hours typical visit

    Typical job
    Illustration: A damp sill that stays damp after the floor dries

    A damp sill that stays damp after the floor dries

    What homeowners notice
    A homeowner in a crawl-space house notices a soft patch in the floor above the crawl space, after a spell of rain. The surface of the floor looks dry, but the boards give under a step.
    What we do
    The technician reads the sill and the joists from the crawl space and finds moisture still held in the framing. Air is moved through the space, and the readings are logged on each visit until the framing reaches its target.
    What to expect
    The soft patch firms up as the framing dries, and the record of readings is given to the owner, who shares it with the contractor who later repairs the floor.

    2 days of visits typical visit

    Typical job
    Illustration: Melt against a basement wall in a snowmelt week

    Melt against a basement wall in a snowmelt week

    What homeowners notice
    During a week of melt, water seeps along the base of a basement wall and collects in the corner by the furnace. Stored boxes on a low shelf are wet at the bottom, and silt is left on the floor.
    What we do
    The technician removes the standing water and the silt, lifts the stored boxes out of the wet corner, and sorts them. The wet boxes are photographed and listed before anything is discarded.
    What to expect
    The owner keeps the dry items, the list of removed boxes goes to the insurer, and the crew's record notes the wall as a route for water to review before the next thaw.

    half a day typical visit

    See more job stories

    Still stuck? We pick up 24/7.

    If it's an emergency, call now. For non-urgent water damage restoration, send the form and we'll call you back.

    Call (833) 490-5225Get a quote
    Guides

    Answers before you call

    FAQ

    Frequently asked questions

    Do you answer water calls at night?

    Yes. The line that takes water damage calls is answered at any hour, and a local technician is sent as soon as one is free. No arrival time is promised on the call.

    What areas does the service cover?

    The ten city ZIP areas of Spokane, the towns of Spokane County inside the service radius and Post Falls in Idaho. The areas page lists each one, and the zip check page shows how coverage is drawn.

    How soon will a crew reach my address?

    A crew is sent as soon as one is free. The line cannot promise an arrival time, because the order of calls changes with the work already under way. Call as soon as you find the water, so the job is logged early.

    Is the price given before the work starts?

    Yes. The price is explained and approved on site before any equipment is placed or any removal starts. The crew tells you what it found and what it will do.

    Do I have to pay for the visit even if the water is small?

    The line itself is free to call. Any charge for the visit and the work is explained on site and approved by you before work starts.

    Will I get a written record?

    Yes. The crew gives you the water line, the readings, the removals and the photographs in writing when the work is complete, for you to share with your insurer and a repair contractor.

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