Typical jobs across Spokane County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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7 job stories

Typical job

What homeowners notice: After a warm week the lower level of a split-level smells of wet earth, and a dark line appears along the bottom of the wall beside the stairs. Standing water has reached the carpet pad at the foot of the stair.
What we do: The technician reads the wall and the floor with a moisture meter, pumps the standing water from the lowest corner, and lifts the wet pad before it spreads. The readings show where the water has reached, and the drying plan is set around them.
What to expect: The carpet pad is replaced in the repair, the framing reads dry on later visits, and the owner receives the readings and the photographs for the insurer.

3-4 hours typical visit

Typical job

What homeowners notice: A homeowner in a crawl-space house notices a soft patch in the floor above the crawl space, after a spell of rain. The surface of the floor looks dry, but the boards give under a step.
What we do: The technician reads the sill and the joists from the crawl space and finds moisture still held in the framing. Air is moved through the space, and the readings are logged on each visit until the framing reaches its target.
What to expect: The soft patch firms up as the framing dries, and the record of readings is given to the owner, who shares it with the contractor who later repairs the floor.

2 days of visits typical visit

Typical job

What homeowners notice: During a week of melt, water seeps along the base of a basement wall and collects in the corner by the furnace. Stored boxes on a low shelf are wet at the bottom, and silt is left on the floor.
What we do: The technician removes the standing water and the silt, lifts the stored boxes out of the wet corner, and sorts them. The wet boxes are photographed and listed before anything is discarded.
What to expect: The owner keeps the dry items, the list of removed boxes goes to the insurer, and the crew's record notes the wall as a route for water to review before the next thaw.

half a day typical visit

Typical job

What homeowners notice: For the second spring running, water shows at the same corner of a basement wall after the snow has gone. The owner has mopped it each time and does not know where it comes from.
What we do: The technician marks the wall at several heights, checks the window well and the foundation joint nearby, and records the readings. The crew explains that the water path is the same as last year and recommends a grading review.
What to expect: The owner has a dated record of the water line and the readings, which a grading contractor uses as the starting point for the repair.

4-5 hours typical visit

Typical job

What homeowners notice: A warm rain lands on a deep snowpack overnight. By morning the garage floor is under a shallow sheet of water, and the water has run under the door toward the wall of the house.
What we do: The technician traces the water from the threshold to the common wall, pumps the garage floor, and reads the wall between the garage and the house. The wet carpet at the base of the living-room wall is checked and dried.
What to expect: The garage and the wall dry to target over several visits, and the record shows the threshold as the entry point for the next storm.

4 hours typical visit

Typical job

What homeowners notice: Runoff from the street runs up the driveway during a heavy storm and comes under the front door. A strip of entry flooring is wet and the water has spread into the hallway.
What we do: The technician places barriers at the threshold where it can be done safely, removes the water from the entry and the hallway, and records the route. The entry floor and the subfloor are dried and read with a meter.
What to expect: The entry floor dries to target, and the record of the route is given to the owner for a threshold or grading review by a contractor.

3 hours typical visit

Typical job

What homeowners notice: A basement with a furnace and water heater on the floor takes water from a drain during a river rise. The water stands a few inches deep around both units, and there is a smell of gas near the furnace.
What we do: The owner is told to leave the basement and call the gas utility from outside. Once the utility confirms the gas is off, the technician removes the water around both units, leaves them shut down and records the water line on each one. A qualified technician is arranged to inspect both before they are restarted.
What to expect: Neither unit is restarted until it is inspected, and the record of each unit and its water line is given to the owner for the insurer.

2-3 hours typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.