Water damage calls from Post Falls and nearby Kootenai County towns in Idaho, answered by the same 24/7 line as Spokane.
Fastest: call (833) 490-5225. Or send this and we call you back.
Post Falls in Kootenai County, Idaho, is within the service area of this line, about 35 km from the Spokane reference point. Water damage calls from there are answered 24/7 on the same number, and a crew is sent as soon as one is free. The crew works across the state line, and calls are routed the same way.
The service area for this line runs across the Washington state line. Post Falls in Kootenai County, Idaho, is the one Idaho town inside the area. Homes and businesses there can see the same kinds of water as Spokane: runoff, melt and standing water in lower levels.
Calls from Post Falls use the same number as calls from Spokane. The line takes the details, notes the location and the kind of water, and sends a local technician as soon as one is free. To report water damage in Post Falls or the Idaho side of the area, call (833) 490-5225. The line is answered at any hour.
Do not walk or drive through moving water in a street, a driveway or a flooded garage, whichever state the house is in. Keep electrical equipment out of standing water, and do not run a generator inside or in an attached garage. If you smell gas, leave the building and call the gas utility from outside. Wash after any contact with flood water and keep children and pets away from the cleanup area.
The line records the street address, the ZIP code and the county, so the crew knows it is calling into Kootenai County. The location decides the route and the crew that is sent.
The caller describes where the water is, how deep it is, whether it is clean, and where it seems to come from. Those details are passed to the technician, who plans the first visit.
The technician pumps or vacuums out the standing water, starting at the lowest point. The electrical equipment in the water is checked and isolated before any work near it.
The floor, the framing and the wall are read with meters, and drying equipment is set where the readings are high. The plan follows the readings until they reach target.
The photographs, the readings and the list of removals are given to you in writing, for your insurer and for any repair contractor you choose.
Yes, the same 24/7 number takes calls from Post Falls and the other Kootenai County towns inside the service area. The line records the location, and a local technician is sent as soon as one is free, whichever side of the state line the house sits on.
Calls are routed by location rather than by state. The line asks for the street, the ZIP code and the county, and the technician who is sent works the job from there. Post Falls sits on the Idaho side of the area and is included in the service radius.
The line does not promise an arrival time. Crews are sent as soon as one is free, and the order of calls changes with the work already under way on both sides of the line.
Post Falls is the Idaho town inside the service area, with ZIP codes 83854 and 83877 in Kootenai County. The area around Post Falls is covered by the same radius that covers the Spokane County towns, measured from the city reference point.
Post Falls is the only Idaho town that falls within the service radius of this line. Towns farther into Kootenai County are outside it, and the line can tell you whether your address is covered when you call.
The distance from the reference point is about 35 km for Post Falls, which is at the outer edge of the radius. A caller at the edge of the area should describe the location carefully, so the line can confirm coverage.
The water is the same, but the rules that govern the building, the insurance and the trades can differ between states. This site does not describe Idaho licensing or permit rules, and you should check them with the Idaho agencies that govern them.
This page does not state an Idaho license category or a permit rule for water damage work. The crew's obligations for the trades on the job are its own, and the rules that apply to a particular job are set by the state and the county, which the caller should check directly.
The insurance question is also specific. A policy written in Idaho follows its own terms, and the complaint route for a claim is the regulator that governs the insurer. Ask the insurer which regulator applies to your policy.
The water is handled the same way. The main differences are the location, the county records and the distance the crew travels. The record is written the same way, and the route and readings are recorded for the insurer on either side of the line.
The water that reaches a house in Post Falls can come from runoff, melt or standing water in a lower level. The crew reads the house, the water and its route in the same way.
The travel distance and the crew's schedule affect the time of arrival, which is not promised on the call. The line tells you how the job is being handled and keeps you informed.
Keep away from standing water near outlets and the panel, switch off the power to the affected area if it can be done safely, and move valuables up off the floor. Photograph the water and its entry point, then call for water removal and keep damaged items until your insurer has seen them.
The first steps are the same whichever side of the line the house is on. Do not wade into standing water if the power is on near it, and do not touch appliances in the water. Turn off the gas to any gas appliance if you can do so safely, and leave the house if you smell gas.
Take photographs of the water and the damage before anything is moved. Keep the damaged items until your insurer has seen them, unless they are a health hazard.
Lower levels that take water from runoff, a thaw or a high creek or river flow are the most common calls from the Idaho side of the area. The water is removed, the lower structure is dried, and the record shows the water line and the readings for the insurer.
Runoff that reaches a garage or front entry is handled the same way as in Spokane: the entry is found, the water removed and the floor and wall dried, with the route recorded.
Not all calls are weather-related. A split supply line or a failed appliance can put water across a floor. The technician removes the water and dries the floor, and a plumber or appliance technician handles the repair separately.
A crawl space or slab that stays damp after a wet season is read with meters, and the moisture is recorded. A contractor can then review ventilation, grading or a vapor barrier from a clear starting point.
Post Falls is on the Idaho side of the service area. The causes of water damage the crew sees on the Washington side, such as runoff and melt, are the ones a caller on the Idaho side should look for first.
The Spokane County Flood Insurance Study covers Spokane County in Washington, and the flood types it describes, snowmelt and rain on snow, are the reference for the Washington side of the area. The Idaho side is not covered by that study, and the crew does not assume its findings apply there.
Calls from the Idaho side are handled from the Spokane line, and the crew that is sent works both sides of the state line. The record it leaves is the same, so a homeowner on either side can use it with an insurer or a contractor.
If it's an emergency, call now. For non-urgent idaho-side service area, send the form and we'll call you back.
Not sure if you're covered? Check your ZIP code.
Fast removal of standing water from basements, floors and crawl spaces in Spokane, answered by phone at any hour.
Water removal and drying for Spokane basements and garages that take on snowmelt and spring runoff.
Water removal and drying for Spokane crawl spaces, joists and subfloors that take in ground water after snowmelt, rain or a flood.
Water removal, drying and documentation for Spokane shops, offices and ground-floor businesses after flooding.
Yes. Post Falls in Kootenai County, Idaho, is the Idaho town inside the service area, at about 35 km from the reference point. Call the line to confirm coverage for your address.
Yes. The same 24/7 number takes calls from the Idaho side, and the line records the location so the crew knows where it is going.
Yes, the water is removed, the structure is dried and a record is given to you in writing. The crew does not assume the Idaho rules are the same as Washington's, so ask the crew and the insurer what applies to your property.
The regulator for a claim is the agency that governs the insurer, and it may not be the Washington office. Ask your insurer which regulator applies to your policy before you make a complaint.
Only towns inside the service radius are covered. Ask the line whether your address is inside it, because towns farther into Kootenai County are outside the area this line covers.
This page does not state Idaho permit or license rules. Check with the city or county where the house sits before any repair work that needs a permit, and ask the technician what applies to the work on the job.